Job Opportunities
Job Opportunities
- Practice Manager (posted June 22nd, 2021)
- Old City Office Manager (posted June 22nd, 2021)
Practice Manager
Philly’s largest acupuncture practice seeks a practice manager and executive assistant to the Owner. This position is new and will be a combo of in office and work from home. Any travel will be local.
The Healing Arts Center is creating a new position to take our practice to new heights with a combination of management, marketing and relationship building. We consist of 10 providers and a mix of 6 full and part time administrative staff managing 4 offices in Center City, Bryn Mawr and Exton. We specialize in women’s health and infertility and wish to continue to be the marquee practice in this field and expand into others.
Management: Oversee administrative staff day to day, trainings, understand their roles, and sub in as needed.
Insurance: Overseeing the backend of insurance billing and communicating with our outside biller.
Marketing: Currently done by our Owner, the practice has grown continuously every year with minimal marketing - ample opportunity to grow with the right push from an intelligent operator.
Relationship Building: Reinforce existing relationships with medical and wellness communities and foster new ones.
Executive Assistant: Help the owner with basic bookkeeping and HR tasks.
You should be:
Passionate about wellness & women’s health - not just in the instagram sense of wellness but in health based approaches.
Technically adept - practice is fully electronic and uses Janeapp EHR, slack, squarespace and square.
Highly communicative - able to communicate well both with staff and outside the company within the medical and wellness world.
Fully vaccinated - we are a science forward complementary medicine practice.
Requirements:
Bachelor’s Degree
3+ years of management experience, preferably in wellness or health care
Because this role is new we are looking for someone who can help create opportunities both for the practice and for themselves.
To apply for this position and have the owner look at your resume you must
Forward a resume highlighting the relevant past experience that would allow you to excel at this position.
Include a cover letter or paragraph expressing your interest and what about this position would be a good fit for you both short and long term.
Compensation & Benefits:
Pay range: $40k - $60k per year based on experience and vision
Medical. 15 days paid vacation per year.
COVID-19 considerations:
Our offices are operating under the CDC guidelines for healthcare facilities which includes mask wearing while in the office and interacting with patients.
Old City Office Manager
The job here is clear, to make the Healing Arts Center feel warm and comfortable; more like visiting an old friend than going to a doctor’s office. It requires always having the answer, whether it was navigating insurance, guiding you through whether our services were right for you, or simply a hug.
Think you have what it takes to sit in that chair?
HAC is searching of an amazing, mature person to connect with each patient and continue our tradition to stand out for its warmth and competence. The job will not always be easy. There will be moments where you’ll have to juggle an incoming call, a patient in front of you and a provider giving directions at the same time with poise. There will also be moments of deep satisfaction of guiding our patients and clients to better health and feeling cared for.
Job Duties:
Accountable for outstanding customer service to all patients.
All patient interactions including scheduling, taking payments, answering basic questions about the practice both in person and over the phone.
Covid protocols which may include surface cleaning.
Managing the basic operations of distinct medical specialties and patient populations.
Coordinating with other office managers.
Basic insurance company interactions such as verifying benefits and obtaining referrals and coordinating with our third party biller.
Experience in and a quick learner of new information pertaining to a wide range of medical specialties.
Computer & Tablet wiz (Mac OS and iOS)
Executing all duties within HIPPA guidelines
Compensation & Benefits:
Pay range: Commensurate with experience. $30k-$45k.
Benefits: Medical. 15 days paid vacation per year.
To apply for this position and have the owner look at your resume you must:
Forward a resume highlighting the relevant past experience that would allow you to excel at this position.
Include a quick introduction AND a story about a positive or negative experience with a receptionist as a writing sample.
Resumes sent alone will not be considered. You must also be fully vaccinated to work in our offices.